Customer Support Coördinator

Veghel Permanent employment

MBO 40.001 - 50.000 Op locatie

Function Description

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In this role, you will be the first point of contact for our national and international pharmaceutical clients, with whom you will build and maintain strong and professional relationships. You will manage the order process, coordinate incoming shipments, and oversee the outbound order flow.

Duties and Responsibilities:
• Act as the primary contact for our clients
• Manage inbound and outbound logistics flows
• Resolve issues within the logistics process
• Coordinate urgent shipments
• Collect and maintain data for KPIs
• Register and follow up on deviations and complaints

Function Requirements

• Minimum MBO 4 level of education and thinking
• Strong social and communication skills
• Proficiency in English (C1+); knowledge of Dutch is a plus
• Knowledge of Microsoft Office applications (Outlook, Excel, and Word)
• Ambition to improve internal processes
• Available for 40 hours per week
• Detail-oriented with a proactive approach

Terms of employment

• Competitive salary (scale E of the CAO "Beroepsgoederenvervoer")
• Travel allowance
• Dynamic work environment
• 8% holiday allowance
• Full-time position (40 hours per week) in Veghel

Organisation

Our client is a specialized service provider in supply chain solutions for healthcare, offering logistics solutions at an international level. They operate from Veghel, serving approximately 40 different clients, with plans for significant growth in the coming years. Quality, safety, and 5S are extremely important themes. In the medium term, exciting innovations and mechanizations are planned, in which you can contribute!

They are currently operating in a 65,000 m2 warehouse in Veghel. At the end of 2022, the four old locations were closed, and this new centralized location in Veghel was opened.

Location

Veghel

Apply now!

Stappenplan sollicitatieproces

Stap 1

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Stap 2

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Stap 3

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