Transport Operations Lead

Wat ga je doen?

As Transport Operations Lead you run the daily transport operation for one major fashion client and lead a team of five transport coordinators. They process orders and book shipments through the transport management system; you keep them focused, motivated and moving in the same direction.

The client is ambitious and fast-moving, and demand does not always match the forecast. You are the calm, solution-oriented point of contact who sets priorities, solves issues at the source and always looks for practical ways forward. When something is not feasible, you explain why and come back with a workable alternative. You report to an experienced transport manager with a background in road transport. He built his department from the ground up and strongly believes in developing people.

What you will do

• Lead and coach five transport coordinators: set the daily priorities, give feedback, build ownership and keep energy high.
• Keep the transport operation running smoothly: monitor orders and shipments, solve escalations and make sure deadlines and agreements are met.
• Be the daily contact for the client, the warehouse and internal colleagues; give clear answers and push back when needed.
• Keep an eye on service, quality and costs, and pick up improvements together with your team.
• Work with carrier partners and account management to keep customer promises realistic.
• Monitor performance, share insights and suggest smarter ways of working.

Wat breng je mee?

• Experience in transport, preferably as a senior transport coordinator, planner, team leader or customer service professional in logistics.
• Experience leading, coaching or guiding colleagues is a plus, whether in a formal or informal role. We value potential as much as experience.
• A positive, hands-on attitude. You get people on board, stay calm when things get busy and can push back when needed while maintaining a strong relationship.
• A service-minded and solution-oriented mindset: you look for ways to make it work.
• Fluent English, both spoken and written. Dutch is a plus.
• Vocational (mbo+) or higher education level, or equivalent experience. 
• Comfortable working with systems and data, with a willingness to learn.

Wat haal jij eruit?

• A real step into leadership, with a clear scope: one client, one team of five.
• A strong manager in the business who takes time to teach, coach and develop you.
• A salary of up to €4,500 gross per month, depending on your experience, plus 8% holiday allowance.
• 24 holiday days and 4 additional reduction-of-working-time (adv) days.
• A pension scheme in which an employer contribution.
• Training and development through an internal academy and external courses.
• Attention to your well-being, with free mental health support for you and your family.
• A modern, partly automated working environment with an international organisation that keeps growing.